SHIPPING & RETURNS

OUR DELIVERY FLEET IS IN ADDITION TO OUR SALES FLEET

Monday: Boone,Vilas, Mountain City, Hampton, Elizabethton, Johnson City, Greeneville,
Rogersville, Bulls Gap, Mooresburg, Bean Station, Morristown, Talbott, White Pine,
Newport, Waynesville, Sylva (when large load), Canton, Hickory, Granite Falls
New Second Monday Route: Boone, West Jefferson, Jefferson, Sparta, Mount Airy, Dobson,
Pilot Mountain, King, Rural Hall, North Winston Salem only, East Bend, Boonville, Yadkinville,
Elkin, Jonesville, North Wilkesboro, Wilkesboro, Hays, Marion, Old Fort, Asheville, Morganton, Valdese

Tuesday: Granite Falls, Hickory, Claremont, Conover, Newton, Maiden, Lincolnton,
Cherryville, Bessemer City, Gastonia, Belmont, McAdenville, Cramerton, Kings
Mountain, Shelby, Boiling Springs, Fallston, Lawndale, Forest City, Spindale,
Rutherfordton, Chesnee,Spartanburg, Morganton, Valdese, Denver, Mt Holly, Greenville, Greer
Charlotte, Concord, Kannapolis, Salisbury, High Point, Lexington, Thomasville, Spencer,
Greensboro, Kernersville, Winston Salem, Statesville, Taylorsville, Hiddenite, Greenville, Greer

Wednesday: Valdese, Morganton, Glen Alpine, Marion, Old Fort, Black Mountain,
Swannanoa, Asheville, Weaverville, Mars Hill, Marshall, Burnsville, Bakersville,Hendersonville
Spruce Pine, Newland, Banner Elk, Roan Mountain, Granite Falls, Hickory,
Monroe, Marshville, Wingate, Wadesboro, Rockingham, Hamlet, Laurinburg, Maxton,
Lumberton, Fayetteville, Spring Lake, Sanford, Siler City, Ramseur, Asheboro, Dunn, Erwin, Lillington

Thursday: Boone, West Jefferson, Jefferson, Warrensville, Sparta, Independence, Galax,
Hillsville, Mount Airy, Dobson, Toast, Pilot Mountain, King, Rural Hall, Winston-Salem,
Clemmons, Mocksville, Granite Falls, Hickory, Stony Point, Hiddenite,
Waynesville, Canton, Sylva, Bryson City, Cherokee, Robbinsville, Andrews, Murphy,
Hayesville, Hiawassee, Ga, Clayton, Ga, Franklin, Otto, Asheville, Black Mountain, Old Fort, Marion, Morganton

Friday: Taylorsville, Hiddenite, Stony Point, Wilkesboro, North Wilkesboro, Hays, Roaring
River, Elkin, Jonesville NC, Boonville, East Bend, Yadkinville, Statesville, Barium Springs,
Mooresville, Newton, Conover, Hickory, Granite Falls, Maiden, Denver, Lincolnton, Dallas, Huntersville
Gastonia, Belmont, Lowell, Kings Mountain, Bessemer City, Shelby, Lawndale, Boiling Springs,
Gaffney SC, Union SC, Jonesville SC, Spartanburg SC, Chesnee SC, Greenville SC, Greer SC, Forest City, Spindale,
Rutherfordton, Marion, Morganton, Drexel, Valdese, Glen Alpine

There is a $6.75 delivery charge on all deliveries by our company trucks

We in no case pay the COD Charges which are always $7.50 per package. We in all cases
try where possible to combine all items into as few a packages as possible to save you in
COD fees. You may avoid the COD Charges by opening a charge account (contact us)
or if you don't have a charge account, by using MasterCard, Visa, Discover which you
can give us by phone or if ordering on-line by form in this site which is a secure server.

We ship same day. Regular UPS Ground is next day service to all of North Carolina,
South Carolina, Northeast Tennessee, southern Virginia.

1. TO AREAS NOT IN OUR DELIVERY AREA ABOVE:
Freight is prepaid on all UPSable orders of $125.00 or more to a single destination
at one time (COD charges if applicable are not prepaid). Exceptions even if order is over the $125.
prepaid limit: 1. bug shields we only pay 1/2 freight unless order 2. 2. bed mats we only pay half freight, UPSable $150.00 all prepaid except $6.75 surcharge.

2. TO AREAS IN OUR DELIVERY AREA ABOVE:
Freight is prepaid on all UPSable orders of $500 or more to a single destination at
one time (COD charges if applicable are not prepaid) Freight Truck $500. all prepaid except $6.75 surcharge

Freight is prepaid on all orders of $500.00 or more to a single destination at one time.
COD charges if applicable are not prepaid. We reserve the right to determine the
carrier unless customer is willing to pay the charges.

We handle all returns, defective or otherwise. No returns accepted unless you call
and get written or verbal authorization and we have that on file. We do not charge
handling charges if return is made within 30 days. After that time, returns are subject
to handling charges from 15% to 25%, according to time you have had and other
factors. You are limited to no more than 5% of your yearly purchases in returns.
You are responsible to pay the freight back and must place a 2 for 1 offsetting order.
Items returned must be in salable condition, not discontinued, not a fad item, not
licensed merchandise, not shopworn or faded packages. Damage claims must be made
by you with the carrier. Warranties are only those expressed by the manufacturer.
Damage or shortage claims must be made within 7 days.

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